Privacy Policy

Welcome to Elite Retreat London.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure your information is protected.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.

Appointment Information: Date and time of appointments, treatment preferences, and any relevant medical history.

Payment Information: Credit card details, billing address, and transaction history.

Health Information: Medical conditions, allergies, and other health-related information provided by you to ensure safe and effective treatment.

How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To schedule and confirm appointments, provide massage therapy treatments, and communicate with you about your treatments.

Payment Processing: To process payments for our services.

Communication: To send you appointment reminders, updates, and promotional materials if you have opted to receive them.

Improving Our Services: To enhance the quality of our services and personalize your experience.

Legal Compliance: To comply with legal obligations and protect our rights and the rights of our clients.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

Secure Storage: Personal information is stored in secure databases and access is restricted to authorized personnel only.

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, subject to strict confidentiality agreements.

Legal Requirements: We may disclose your information if required by law or in response to a legal request.

Thank you for trusting Elite Retreat London with your personal information. We are committed to ensuring your privacy and providing you with the highest quality of service.